Explain the importance of "reflection" in CQI.

Reflection plays a crucial role in Continuous Quality Improvement (CQI) as it fosters an environment where organizations can assess their processes, outcomes, and experiences. It equips teams with the necessary insights to identify what worked well and what didn’t, facilitating a comprehensive understanding of their initiatives. By engaging in reflection, organizations can analyze both successes and failures, which is essential for continuous learning and growth. This practice enables teams to distill valuable lessons from past experiences and apply them to future projects, ensuring that improvements are not just reactive but also proactive.

Through reflection, organizations are able to build a culture of continuous improvement because it helps to create a feedback loop that informs strategy and practice. Essentially, reflecting on previous experiences means organizations not only celebrate their successes but also take actionable insights from less favorable outcomes, which contributes to overall enhancement in quality and efficiency.